School of Mathematical Sciences

Student Support Officer QMUL1666 menu

Student Support Officer QMUL1666

£30,805 - £36,182 (grade 4)
Closing date: 
Mon, 13/05/2013

About the School
The School of Mathematical Sciences (SMS) is building on its current success and is looking forward to further rapid development and growth at a time of strategic investment across both the Faculty and the College. The new academic staff recruited to SMS during the last 18 months are part of a three year programme of recruitment to complement the talented and enthusiastic teams who will continue to establish the School of Mathematical Sciences as one of the leading centres of activity in the UK.

Currently the School has 45 permanent members of academic staff, 2 research fellows, 10 post-doctoral research assistants and 11 professional support staff. The School has 740 undergraduate students, 30 masters students and 53 PhD students.

In autumn 2012 the School reviewed its professional support services and, in order to adequately meet the needs of the School, introduced several new roles. The professional support team in the School is now led by a School Manager supported by an Executive Officer, an Education Manager, a Research and Enterprise Manager and a Finance and Facilities Officer, with dedicated support for the areas of Student Support, Outreach and Student Recruitment and Student Administration.

About the Post
We are now seeking to appoint a Student Support Officer. This role provides professional support for all aspects of undergraduate and postgraduate administration and is a key member of the School's Administrative Team.
The successful candidate will be
• Enthusiastic about delivering high-quality student support and with excellent written and interpersonal communication skills.
• Educated to degree level or with an equivalent professional qualification, and with substantial relevant work experience in an academic environment working with undergraduate students.
• Able to manage conflicting priorities and work both independently and as part of a team.
• Well organised, aware of the need for prompt and effective communication and responsive to variable and seasonal demands within the academic environment.
• Able to understand complex issues and problems and deliver practical solutions.
Remuneration & Benefits
The post is full-time and permanent. Starting salary will be in the range £30,805 - £36,182 per annum pro rata. Benefits include 30 days annual leave, childcare vouchers scheme, defined benefit pension scheme and interest-free season ticket loan. Additional Information
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

Informal enquiries may be addressed to the Education Manager Mr Norman McBreen .

Application enquiries should be directed to

Please visit for further information about the School.

The closing date for applications is 13th May 2013. Interviews are expected to be held on
24th May 2013.

Valuing Diversity & Committed to Equality