School of Mathematical Sciences

Student Support Officer *Internal only* QMUL1666 menu

Student Support Officer *Internal only* QMUL1666

£30 805- £36 182 (grade 4)
Closing date: 
Mon, 01/04/2013

The School of Mathematical Sciences (SMS) is building on its current success and is looking forward to further rapid development and growth at a time of strategic investment across both the Faculty and the College. The new academic staff recruited to SMS during the last 18 months are part of a three year programme of recruitment to complement the talented and enthusiastic teams who will continue to establish the School of Mathematical Sciences as one of the leading centres of activity in the UK.

The School
• has 45 permanent members of academic staff, 2 research fellows, 7 post-doctoral research
• assistants , with two more joining shortly, and 11 professional support staff;
• achieved an annual turnover of £7 million in 2011-12;
• has 740 undergraduate students, 30 masters students and 53 PhD students;
• celebrated the success of several staff who have been awarded personal honours recently,
• including Peter Keevash as European Combinatorialist of the Year, 2009;
• has been selected as the venue for the British Mathematics Colloquium in 2014;
• secured over £5m in EU/EPSRC research grant awards in the last 5 years;
• was selected as one of the 3 key UK departments to deliver the outreach for the HEFCE
• project moremathsgrads (2007-2010) funded to the value of £3.3 million;
• regularly receives invitations for staff to prosecute research at the Heilbronn Institute;
• delivers a popular programme of wide-ranging weekly seminars and workshops.

The planned growth in income and resources, in a challenging and rapidly changing environment, will enable enhancement of the already internationally leading research groups. In parallel with the advancement of cutting edge research, continuing successful recruitment to our undergraduate programmes, the School's plans to attract more high calibre postgraduate research students,
together with the development of our new Masters Programmes in Mathematical Finance and Mathematics of Networks will further underpin the financial stability of the School.

In autumn 2012 the School reviewed its professional support services and, in order to adequately meet the needs of the School, introduced several new roles. The professional support team in the School is now to be led by a School Manager supported by an Executive Officer, an Education Manager, a Research and Enterprise Manager (0.5 FTE) and a Finance and Facilities Officer with dedicated support for Student Support, Outreach and Student Recruitment, Student Administration.

The School of Mathematical Sciences is seeking to appoint a Student Support Officer. This role provides professional support for all aspects of undergraduate and postgraduate administration and is a key member of the School's Administrative Team.
The successful candidate will be
• Enthusiastic about delivering high-quality student support and with excellent written and interpersonal communication skills.
• Educated to degree level or with an equivalent professional qualification, and with substantial relevant work experience in an academic environment working with undergraduate students.
• Able to manage conflicting priorities and work both independently and as part of a team.
• Well organised, aware of the need for prompt and effective communication and responsive to variable and seasonal demands within the academic environment.
• Able to understand complex issues and problems and deliver practical solutions.

The post is full-time and permanent. Starting salary will be in the range £30,500 - £35,824 per annum pro rata. Benefits include 30 days annual leave, defined benefit pension scheme and interest-free season ticket loan. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

Informal enquiries may be addressed to the Head of School, Prof Boris Khoruzhenko. Email

Application enquiries should be directed to

Please visit for further information about the School.

The closing date for applications is 1st April 2013. Interviews are expected to be held shortly thereafter.

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