School of Mathematical Sciences

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NSS

The National Student Survey

“You Said / We Did”

Results from the National Students Survey 2010

Over 80% of you said:

  • Overall, I am satisfied with the quality of the course.
  • Staff are good at explaining things.
  • The course is intellectually stimulating.
  • Assessment arrangements and marking have been fair.
  • I have been able to contact staff when I needed to.
  • Any changes in the course of teaching have been communicated effectively.
  • The course is well organised and is running smoothly.
  • The library resources and services are good enough for my needs.
  • I have been able to access general IT resources when I needed to.

The following section is based on what last year’s final year students said about the School of Mathematical Sciences and is based on scores of fewer than 80% who stated that they definitely/mostly agreed with the statement.

 

Teaching

You said...

  • Staff have not made the subject interesting.
  • Staff are not enthusiastic about what they are teaching.


We did...

  • We produced a book called “Where the maths you learn is used” as a way to convey information about how mathematics that you learn in class is used in the wider world.
  • Staff are continually trying to find new ways to engage you in different ways to explain and demonstrate how maths can be used in a variety of settings as well as how it relates to work opportunities after you graduate.

 

Feedback

You said...

  • I have received detailed comments on my work.
  • Feedback on my work has helped me clarify things I don’t understand.
  • Feedback on my work has been prompt.
  • The criteria used in marking have been clear in advance.


We did...

  • The School has become involved in a national programme called “Improving feedback in Higher Education mathematical courses”.  This is a national initiative to look at ways in which feedback can be given to students that is more meaningful and easier for students to engage with.  The main aims of the project are to increase effectiveness of feedback for students and to increase active engagement by students with their feedback and so enhance their learning.
  • Staff will continue to provide feedback in the current form within current School practice of timely feedback and returning work within the agreed time period.

 

Support

You said...

  • I have received sufficient advice and support with my studies.
  • Good advice was available when I needed to make study choices.


We did...

  • We developed the infrastructure to make staff office hours available via a feed from School data to the internet so that students who access the feed get the most up-to-date information on staff office hours.
  • We have appointed a new Student Support Officer who offers long office hours designed to complement the office hours of the Academic staff to ensure that support is available as much as is possible.

 

Management

You said...

  • The timetable works efficiently as far as my activities are concerned.


We did...

  • The College is investing heavily in infrastructure and new facilities; as a result while the building work is going on we have a more limited amount of available lecture rooms.  We are working closely with other departments to offer as little interruption as we can, however we do understand that this puts pressure on the timetable and can make it more difficult to avoid clashes or large gaps in the timetable between lectures.  We will continue to work to try and make the timetable as appropriate as we can during the building works.

 

Resources

You said...

  • I have been able to access specialised equipment, facilities or rooms when I needed to.


We did...

  • We are working with the mathematics subject librarian in the Library to ensure that the facilities and books that are required are available for all our students.
  • We are continuing to work with all professional services on campus to ensure the facilities that are available are suitable for all our students’ needs and where new equipment is required we will continue to raise this with Queen Mary central departments.

 

Development

You said...

  • The course has helped me present myself with confidence.


We did...

  • The School has undertaken the Communication and Employability Skills project to encourage confidence and enhance students’ skills in gaining graduate employment.
  • The School is engaging in various projects to enhance students’ skills and confidence through various events like the Xing events for Maths Students and the Queen Mary wide Xing competition.
  • The School is developing further events to develop the Graduate Attributes of mathematical sciences students; this involves finding ways to enhance your skills and increase your chances of getting a job.